Cookie Policy

Our website, ScratchMonkeys.com uses cookies, as we want to guarantee your privacy and improve the user-friendliness of our website. All e-commerce websites use cookies and we ensure that:

  • Browsing and purchasing from ScratchMonkeys.com becomes easier and more fun for you
  • You do not always have to enter the same information
  • You have the possibility to use a shopping cart
  • We can see and measure how our website is used and how/where we can improve things
  • The website is displayed in the best way for the device with which you visit us.
  • Cookies from third parties are also placed via our website. The privacy and cookie policy of the company in question applies to the use of cookies by other companies.


What are cookies? 

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site.  It enables the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so that you don't have to keep re-entering them whenever you come back to the site or browser from one page to another.

What cookies do we use?
Our website uses several types of cookies for different purposes as better explained below:

In particular we use: 

A)   Session cookies, which only last for the duration of a browsing session. They are usually used to facilitate the access to the services on our website, to authenticate you when you are a registered member, and to remember what a user has put in their shopping basket, and

B)   Persistent cookies, which last for more than one visit. They are used to remember a user’s preferences and actions within the website. In this case, when a user returns to our website, or visits sites that use the same cookies, the site reads the cookies and identifies the user’s browser.

The types of cookie used on our website can fall under one of the categories below.


Technical Cookies

Technical cookies include navigation or session cookies, cookies analytics and functionality cookies.

We do not need to seek your consent to use these cookies.

Navigation or Session Cookies

These cookies are strictly necessary session cookies essential to enable you to move around the website and use its essential features, such as accessing secure areas of the website. These cookies include session authentication cookies. Without these cookies, necessary services such as shopping baskets cannot be provided. We are able to identify you as being logged in to scrachmonkeys.com to ensure that you are able to access the appropriate features on our site. If you choose to disable these cookies, you will be unable to use our site for ordering our products, but only for browsing. We also use a cookie to track that you have been informed of our use of profiling cookies and consented (if so) to it.

Analytics

These cookies are also known as performance cookies and collect information about how you use our website, so that we can improve the quality of our site and services.  Some examples include which pages you visit most often, whether you get error messages from web pages. Performance cookies allow us to implement these choices and optimize the way our site works. All the information that these cookies collect is aggregated and therefore they do not collect personal identification information. These cookies include analytics that allow us to obtain statistics about website access and browsing, monitor which website our users arrive from, help us improve the site by measuring usage information and any errors which occur during our users browsing experience, using aggregated information.

 Functionality Cookies

 Functionality cookies allow the website to remember your online settings (such as your user name, language or location) and provide enhanced, more personalized features.  These cookies can also be used to remember changes you made to text size, fonts and other parts of web page that you can customize. They may also be used to provide services you have asked for or to prevent you from receiving services you have already refused. 

         Social media cookies of third parties

Social media cookies are cookies that make functionalities of social media websites possible. Think of a YouTube video with a product or a 'like' button for Facebook.


How to Manage Your Cookie Preferences

At any time, you have the option to accept or decline the use of cookies/pixel tags by changing your browser application settings.  Most browser applications automatically accept cookies but you can set it to receive an alert each time an operator tries to send you cookies/pixel tags, and/or prevent it from accepting them. On most browsers, the “Help” portion of the toolbar will tell you how to prevent it from accepting cookies, how to have it notify you when you receive cookies/pixel tags, or how to disable cookies/pixel tags altogether.

Below are pages describing these settings in more detail for each browser:

If you use multiple browsers (e.g. Internet Explorer, Google Chrome, Firefox, etc) you must repeat this procedure with each one, and if you connect to the web from multiple devices (e.g. from work and at home), then you will need to set your preferences on each browser on each device.

Please note that if you disable completely cookies from the browser, then it is possible that some parts of our website will not function properly such as the normal surfing of the site and the purchase activity.


More information  

We invite you to read our Privacy Policy for full details of how we process your personal data.